Yes. We take the utmost care with the information that you provide us when placing an order on our website (or through any other sales channel exp. Facebook, Twitter, Pinterest). The server that hosts our bookstore encrypts the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol. During the encryption process, information is scrambled into small bits of code that cannot be read as they travel to us over the Internet. Once we receive the encrypted information, we use a private, one-of-a-kind key to decode it.
All of the information you provide during the ordering process is restricted to our staff, and we make sure that all of our employees up-to-date on our security and privacy policies. If you have further questions about the security of ordering online from the Worldwatch Institute, please feel free to e-mail us at WesternGadget.firstname.lastname@example.org
Once you have finished adding items to your shopping cart
and are ready to complete your transaction, move your cursor to the
lower-right corner of the Pop up window and click on the “Proceed to Checkout” button. Or you can just simply go to your cart page by clicking Cart Icon or this link https://westerngadget.com/cart . Now you will see all the items you have in your cart and the “Proceed to Checkout” button at the bottom right corner of the page. Click on “Proceed to Checkout” button, You
will then be transferred to our secure server and asked to either
create a new account or place an order without an account.
have decided how to proceed, you will be prompted to enter the name and
address of the intended recipient of your shipment (i.e. your delivery
information), followed by your billing details. You will have the option
of indicating that the shipping and billing details are the same, if
If you have a valid promotional code, you may enter it in
the "Coupon Discount" field.
Provide your shipping and billing details and COMPLETE CHECKOUT.
Should you encounter any difficulties
during the checkout process, please feel free to contact our customer
service department through email WesternGadget.email@example.com and live chat or social messaging.
After you complete the checkout process, a receipt will appear on your
screen detailing your final order including shipping charges, your
billing address, and the items that are being sent to your shipping
address. Please keep this receipt for your reference.
also receive confirmation via e-mail that we have received your order.
(Please be sure to enter your e-mail address correctly on the order form
so that we can be sure to deliver your confirmation to you.)
After we process and fulfill your order, we shall send you an order tracking number with link.
You can simply click on that link to view the status of your delivery.
We have dedicated world-class tracking facility in our site. You can track almost any shipment with our tracking system. You will get automatic tracking updates to your email and mobile number for the orders you make from Western Gadget. You will never have to stay blind about the order status or track manually. If you still want to see the updates, just go to Track.westerngadget.com
If the item is not same as it was described in our site or it is damaged, please contact us ASAP. Just make sure the product is not further damaged and same as you received it. Send an email firstname.lastname@example.org
Try to troubleshoot the item by checking the manual we provide in the package .Often we can solve the problem for you without you needing to send anything back. In many cases the product seems to have a problem, but it can be solved by restarting, installing properly, or fixing an accessory.
If you still have difficulties with your item especially for complicated products such as Car DVD Players, GPS or TV Boxes, we will recommend that you get the product installed or inspected by a qualified technician to confirm that it is faulty rather than incorrectly installed.
Once you have confirmed the product is faulty after steps 1 and 2, you should contact us. Provide your order number and the product code and all the steps you have tried to remedy this issue. We will review your case to allow a return under warranty. You are covered by our 30 Day guarantee. So if the product doesn't work, we'll help you send it back to us or find another solution by discussing with you.
For USA customers,we generally ship the order via USPS. Shipments to Canada, Australia and United Kingdom will be carried out by epacket shipping method. Our preferred shipping method will be used for all other countries.
Processing time is maximum 3-5 days and transit time is 5-9 working days for USA. Shipments to Canada, Australia and United Kingdom will take 12-19 days to arrive. For all other countries, it make take 19-39 days for the item to be delivered.
We can deliver orders to most countries in the world. Goods are sent from our warehouses located in USA ,China, Spain and Russia by courier, and delivered direct to your door (home or company address).
Buy any our products at any amount ,you'll never have to pay for shipping. Its FREE!
But if you want faster delivery,you can choose one of the paid shipping method we offer at checkout page. Currently the paid shipping fee is $15 . Paid shipping cost may change at the checkout page anytime based on several reasons.
Tax is a complex issue, because it depends what country you are receiving the goods into. Some countries are easy to import into and have few restrictions and no taxes. Other countries are extremely restrictive and have high taxes. Before you start importing large quantity products ,you'll need to research what the law and practices are in your country.
**No Sales Tax Charged By Western Gadget.
The importer is solely responsible for all import taxes, sales taxes, and any other customs-related charges.
Please note, the product price on the original product page will be printed on the invoice or reported for declarations, not after-coupon price. The coupon code applies to the order, not particular product.
Western Gadget accepts no liability for any such charges. Importing taxes and charges cannot and will not be quoted/predicted, and they cannot be reimbursed to you under any circumstances.
If an importer refuses to pay taxes or otherwise refuses to comply with requirements of the importing or customs clearance process, the goods will usually not be delivered successfully. In such cases the goods could be seized by customs, destroyed, or returned back to China. In any such cases you, the importer, bear sole responsibility provided no error has been made by GearBest in following your order requirements.